Items purchased from Enviro Gardening are eligible for a full refund if returned in its original package within 30 days of purchase.
Any discounted items that may be marked Final Sale, in which case they are not eligible for returns, exchange, or store credit.
Returns must be in original condition and packing. Tags and labels must be attached to the original items for a full refund.
Shipping charges on expedited orders are not refundable.
Customers will pay the postage if they request to send non-refundable or unexchangeable returns back to them.
Once we receive the item we will refund your money back to you in the card you paid with within two business days. You will receive a refund confirmation email if you provided us with an email address on the order. The refund transaction may take 2-3 business days to appear on your card, but the actual time will depend on your bank or credit card company.
We encourage our customers to replace a new order if you want to exchange for items. You will receive new items faster by placing a new order comparing to return and exchange.
The return policy benefits our customers with great shopping experience with Enviro Gardening. We actively monitor the health of the policy usage. If we find any type of abuse of the return policy, you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.